Everyday Goods

Industry expert Q&A

• 01What is wave picking, and how is it different from order-by-order picking?

  Order-by-order picking sends staff back through the warehouse for every order — slow. Wave picking consolidates multiple orders so the same item is picked all at once, then sorted back into individual orders. If 50 orders each include the same shampoo, you go to that bin once for 50 units instead of making 50 trips.

• 02Can the system handle 11.11 order spikes?

  Yes. GoWarehouse supports auto-scheduled pick lists, simultaneous multi-staff picking and sorting, and real-time progress sync. Wave picking plus the sorting module can clear all SKUs across 50 orders in a single pass.

• 03Can promotional gifts and rules be handled automatically?

  Yes. The system supports four trigger types (order amount, weight, quantity, specific SKU). During a campaign window, the gift is auto-added to qualifying orders; after the campaign ends, it auto-stops.

• 04Everyday goods often run 'buy A get B' promos — how does the system make sure no gift is missed?

  You can configure 'ride-along gift rules' in the system. When omnichannel order automation detects the trigger SKU, the gift is automatically added to the pick list and verification screen. Staff must scan the gift's barcode; live QC labeling will only produce the shipping label once the gift is confirmed — accurate every time.

• 05With thousands of SKUs and huge daily volume, won't Excel order imports be slow?

  The system is optimized for large-scale data processing and imports tens of thousands of orders per second. It auto-classifies orders, so the picking module produces the most efficient batch plan immediately.

• 06If an order contains liquids or fragile items, can the system prompt staff to reinforce packaging?

  Yes. The product master supports custom attributes, so you can flag SKUs as liquid, fragile, etc. At outbound, staff select appropriate protective materials per the item attribute, and every consumable used is logged in the consumables module for cost reconciliation and usage analysis.

• 07Stores and e-commerce share inventory — how do we prevent store stocktaking from blocking e-commerce shipping?

  We offer continuous-operation stocktaking. Using stocktaking, you can run zone-level counts on specific shelves while the mobile WMS app continues picking elsewhere — operations don't pause, and books align with stock more easily.