Home/Core Architecture/Cloud QC Recording

FEATURE

07. Cloud QC Recording

During QC, the system auto-starts the camera and overlays scanned-item info on the video in real time. Footage is uploaded to the cloud and filed by outbound order number. When a complaint comes in, retrieve the QC video by order number — shipping error rates drop to 0.01%.

Pain Points

  • Customer says "I'm missing an item" or "the product arrived damaged" — the warehouse checked it, but how do you prove that?
  • A wall-mounted CCTV can't catch tabletop detail. Filming on a separate phone takes a hand the operator doesn't have free.
  • Without video, every complaint becomes a he-said-she-said.

Core Highlights

01

Recording starts the moment QC starts

When an operator enters QC, the system starts the camera automatically. The whole scan, verify, and pack process is captured — no extra buttons to press, both hands stay on the QC.

02

Whatever is scanned, shows on screen

Every product scan overlays the SKU name and quantity onto the recording in real time. When you review later, you don't have to guess "what was being scanned at this moment" — video and item data are perfectly in sync, evidence becomes airtight.

03

Auto-countdown stop after QC completes

Once QC is marked complete, the system runs a 60-second countdown before stopping the recording — giving the operator time to finish sealing the box. The final packing step stays in the recording, no premature cutoff.

04

Footage auto-uploads to the cloud — no local disk

When recording ends, the video uploads to cloud storage automatically and is filed by outbound order number. No local disk space consumed, no risk of file loss. To retrieve, search by order number inside the system — view online or download.

05

Return inspections record too

Not just outbound QC — return inspections also support recording. The condition of returned items, whether anything is damaged, the unboxing — all on tape. Return disputes get visual evidence too.

More Capabilities

  • 01Real-time upload status: uploading, queued, complete, retry-on-fail — every clip's state at a glance
  • 02Signed access links: videos are viewed via time-limited signed URLs — no unauthorized access, data stays secure
  • 03Multi-box segmented recording: when an outbound order ships in multiple boxes, each box is recorded as a separate segment for precise retrieval
  • 04No extra hardware: use a built-in webcam or USB camera — no need to procure professional recording gear

Ready to level up your warehouse?